Privacy

This page describes personal data processing when visiting Luxenest, placing an order or contacting the store. Use our contact page for questions about your data, and only share information needed to handle your request.

Order data includes your name, email, delivery and billing address, purchased goods, and order and payment status. Contact requests include your contact details and message. Technical visit data may be needed to operate and secure the website.

Data is used to fulfil orders, handle payments and delivery, provide support and meet legal record-keeping obligations. The legal basis may be performance of a contract, a legal obligation, or a legitimate interest in secure service. Where consent is required, consent is the basis.

The store uses Mergivo as its platform. Necessary data may be processed by payment, logistics and hosting partners for payment, delivery and technical services. The information shown in the payment environment also explains processing by the payment provider.

Data should be retained only as necessary for its purpose, resolving enquiries and applicable legal retention obligations. Contact the store for details about recipients, international transfers, retention and processing.

Where the GDPR applies, you may request access, correction, erasure, restriction or portability, and object to processing, subject to statutory conditions. You may withdraw consent and lodge a complaint with the competent data protection authority.